Officer Freezone Services Full Time

Officer Freezone Services jobs in Abu Dhabi with Abu Dhabi Airports offer strong career opportunities in airport free zone operations, business setup services, trade licensing, investor support, and government administrative services. These roles are ideal for professionals seeking high-paying aviation and free zone jobs in Abu Dhabi, with exposure to corporate services, regulatory compliance, and economic zone management.

Key Job Responsibilities:

• Process visa-related applications including new visas, renewals, cancellations, and stamping.
• Coordinate with the PRO and immigration office for visa processing and follow up on assigned requests.
• Support the processing of residence permits, entry permits, and exit permits in coordination with relevant authorities.
• Assist tenants and employees with E‑channel activation and renewal through the ADAC gateway.
• Support in issuing establishment cards (new and renewal) for clients.
• Process requests for NOCs, employment certificates, and other service letters.
• Provide basic support in addressing client queries and routing complex cases to Senior Officers or the Manager.
• Assist in collecting customer feedback related to visa processing and updating the online gateway for improved service experience.
• Support in maintaining good working relationships with government representatives and service providers.
• Assist in client issue resolution by coordinating with internal teams as needed.
• Maintain accurate records of transactions, applications, and client interactions related to visa processing.
• Support the maintenance of CRM data for departmental use.
• Follow the department’s policies, procedures, and service standards.
• Support audit activities by providing required documentation.
• Assist in preparing basic reports as requested by the line manager.
• Highlight any service delays or process issues encountered during daily tasks.
• Participate in learning and development activities as guided by the line manager.
• Seek opportunities to improve knowledge of Freezone operations and client services.
• Maintain a safe and organized workspace.
• Report any hazards or unsafe conditions in the office environment.
• Follow safety guidelines and encourage peers to maintain a safe work environment.
• Any other responsibilities as assigned by Line Manager to fulfill Divisional Objectives

Required Experience & Education:

• 1-2 years of experience in similar role.
• Bachelor’s in business administration or equivalent

Demand for Officer Freezone Services roles in Abu Dhabi Airports continues to grow as aviation-led economic zones expand across the UAE.