SYSTEM ENGINEER L2 Full Time NEW

Looking for high paying System Engineer L2 jobs in Dubai? Wipro is offering exciting opportunities for professionals interested in IT infrastructure management, cloud computing, network administration, cybersecurity, technical support, and enterprise systems engineering in UAE. These urgent IT jobs in Dubai are ideal for candidates experienced in Microsoft Azure, Windows Server administration, cloud infrastructure management, network security, virtualization technologies, system monitoring, IT service management (ITSM), troubleshooting, and enterprise support operations. If you are searching for system engineer jobs in UAE with visa sponsorship, competitive salary, and long-term career growth opportunities, this is an excellent opportunity to join a globally recognized technology company.

Job Description

Excellent communication skills     Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.      Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.      Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support      Answer incoming calls and respond to customer’s emails in timely manner.      Manage and resolve customer complaints.      Identify and escalate issues to supervisors as and when needed.      Provide product and service information to customers.      Research required information using available resources and Offer Solution to customers.      Research, identify, and resolve customer complaints using applicable software.      Route calls and tickets to appropriate resources and Domains who can best support he user,      Document all call information according to standard operating procedures.      Recognize, document, and alert the management team of trends in customer calls.      Create SOPs for new Issues and resolution given.      Complete call logs and reports.

͏ Mandatory Skills: Desktop Support .

Experience: 1-3 Years .

Don’t miss this opportunity to secure a high paying System Engineer L2 job in Dubai with Wipro. These urgent IT infrastructure jobs in UAE offer excellent career advancement, professional development, and valuable experience in enterprise technology environments. Whether you are searching for cloud engineer jobs, systems administrator careers, network engineer positions, cybersecurity engineer roles, or technical support engineer opportunities in Dubai with attractive salary packages, this opportunity provides a strong pathway to success in the UAE information technology sector.