Key Responsibilities

Provide day-to-day administrative support to ensure the smooth functioning of office operations.
Handle incoming phone calls, emails, and general enquiries professionally and direct them to the appropriate departments.
Maintain and organise office files, documents, records, and correspondence.
Assist with preparing letters, reports, presentations, spreadsheets, and other office documents.
Manage appointments, meetings, and schedules for managers and other team members.
Coordinate internal and external communications to ensure information is shared accurately and on time.
Perform data entry and update company records, databases, and administrative systems.
Assist with arranging meetings, preparing meeting rooms, and recording important information when required.
Monitor office stationery and supplies, coordinate replenishment, and maintain proper inventory records.
Support the processing of invoices, purchase requests, expense records, and other administrative paperwork.
Assist different departments with routine administrative tasks and follow up on pending activities.
Maintain confidentiality when handling sensitive company information and employee records.
Ensure documents are properly filed and can be retrieved whenever required.

Requirements and Qualifications

Diploma or bachelor’s degree in Business Administration, Office Management, or a related field is an advantage.
Previous experience in an administrative or office support role is preferred.
Good written and verbal communication skills.
Basic to good knowledge of MS Office applications, particularly Word, Excel, and Outlook.
Strong organisational and time-management abilities.
Ability to handle multiple responsibilities and prioritise tasks effectively.
Good attention to detail and accuracy in documentation and data entry.
Professional attitude with good interpersonal and coordination skills.
Ability to work independently as well as collaboratively within a team.
Responsible, dependable, and willing to learn new administrative procedures.