Recreation Receptionist Full Time NEW

Are you searching for a rewarding Recreation Receptionist Job in Abu Dhabi with a luxury hospitality brand? Al Ain Rotana is seeking friendly and professional individuals to manage recreation desk operations, guest services, and leisure facility coordination. This opportunity is ideal for candidates interested in Recreation Receptionist jobs in Abu Dhabi, hospitality front desk roles, spa and leisure reception careers, guest service positions, hotel recreation jobs, and tourism and hospitality opportunities in the UAE. The role offers valuable exposure to guest handling, recreation facility management, booking systems, customer service excellence, and hotel operations, making it an excellent opportunity for professionals seeking long-term career growth.

As a Recreation Receptionist you are responsible to ensure that all health club reception responsibilities are carried out in an efficient and timely manner, whereby your role will include key responsibilities such as-

• Oversee all reservations, payment and tracking procedures, established for the pool, beach and recreation facilities as required
• Create a warm welcome and a friendly atmosphere
• Issue and retrieve locker keys and towels before and after use
• Promote all classes, activities and services that are offered within the club
• Post charges in micros that may incurred by guests and members and carry out correct accounting procedures
• Assist the Fitness Instructor in ensuring that all members and guests follow safety procedures, rules and regulations
• Periodically check on the cleanliness and order of the locker facilities
• Ensure all the reception area is tidy and clean and that all materials e.g. towels, newspapers, magazines and advertising material is readily available
• Encourage sales through full product and price knowledge of offered and available facilities

Skills

Education, Qualifications & Experiences

You should ideally have a diploma / degree in hospitality with previous work experiences within a hotel. Good written and verbal English communication skills and strong interpersonal abilities are essentials. Computer skills are an advantage.

Knowledge & Competencies

The ideal candidate will be customer driven with excellent guest service skills and the ability to handle complaints. You are a positive, smiley individual with a sportive, outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-

Understanding the job

Teamwork

Taking Responsibility

Recognising Differences

Adaptability

Customer Focus