Telephone Operator Full Time

Looking for Telephone Operator Jobs in Dubai? Millennium Airport Hotel is hiring professional and customer-focused individuals to manage telephone operations, PBX systems, guest inquiries, call routing, and front office communication. This opportunity is ideal for candidates seeking Hotel Telephone Operator Jobs UAE, Hospitality Jobs Dubai, Guest Service Agent Jobs Dubai, Front Office Jobs UAE, and Customer Service Jobs Dubai. Join a renowned hotel offering competitive salaries, excellent employee benefits, and exceptional long-term career growth opportunities.

Key Job Responsibilities:

• Professionally and warmly receive each Guest call, ensuring a friendly interaction.
• Foster effective communication with all relevant departments to ensure seamless service delivery.
• Address every query with politeness and courtesy, consistently exceeding Guest expectations.
• Greet Guests by name upon calling, adhering to the established standard.
• Keep abreast of the Hotel’s services and local offerings, maintaining up-to-date knowledge.
• Cultivate awareness of Guest profiles through the Opera Guest profile system.
• Complete long-distance call vouchers and accurately record them on the traffic sheet.
• Manage the Guest wake-up call sheet, delivering calls promptly and meeting established standards.
• Ensure the smooth operation of the switchboard, facilitating fast and efficient internal and external call transfers.
• Take messages for Guests and Management in accordance with prescribed standards.
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhere to the company’s environmental, health, and safety procedures and policies.

Advance your hospitality career by applying for Telephone Operator Jobs in Dubai with Millennium Airport Hotel. Candidates with expertise in PBX telephone systems, guest communication, call handling, customer service, front office operations, hotel administration, reservation support, Microsoft Office, multitasking, and professional communication skills can enjoy attractive salary packages, comprehensive employee benefits, and continuous professional development. Apply today to secure one of the leading Telephone Operator Jobs UAE and build a rewarding future with one of Dubai’s respected hospitality brands.