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Customer Service

Customer Care Representative Full Time





Are you searching for a rewarding Customer Care Representative Job in Dubai with a leading fashion and e-commerce brand? Club L London is seeking enthusiastic and customer-focused professionals to deliver exceptional support and enhance customer satisfaction. This opportunity is ideal for candidates interested in Customer Care Representative jobs in Dubai, customer service careers, client support roles, customer experience positions, CRM executive jobs, and retail customer service opportunities in the UAE. The role offers valuable exposure to customer engagement, order management, complaint resolution, digital support channels, and relationship management, making it an excellent opportunity for professionals seeking long-term career growth.

Key Responsibilities

  • Be the voice of our Customer Experience team, spending your day engaging with our passionate customers on email, live chat and social channels.
  • Handling order tracking, pre-order updates and follow ups with customer.
  • Provide professional, empathetic, brand-aligned communication.
  • Escalate and communicate critical issues
  • Use strong customer care initiative to provide value added service and create moments that matter.
  • Identify opportunities to improve processes and customer experiences.
  • Act as a go to resource and knowledge expert, from product advice to policies and procedures.
  • KPI driven

More About You

  • Ability to be able to communicate with clarity
  • Exceptional spelling and grammar
  • Empathetic
  • Proactive, resourceful and confident in taking initiative
  • Ability to maintain professionalism and consistency in customer interactions within a fast-growing environment
  • Fast and accurate typist 50+WPM
  • Act as a team player
  • Highly organised and detail oriented

Joining Club L London as a Customer Care Representative in Dubai offers an excellent opportunity to develop expertise in customer relationship management, customer experience enhancement, e-commerce support, and retail operations. The role provides hands-on experience in CRM systems, customer retention strategies, online support services, customer satisfaction management, and communication excellence. Whether your goal is to advance into positions such as Customer Success Specialist, Customer Relations Officer, CRM Executive, Customer Experience Manager, Client Services Manager, or Customer Operations Manager, this opportunity can significantly strengthen your professional profile and career prospects. Candidates seeking rewarding Customer Care Representative jobs in Dubai with opportunities for professional development and long-term career growth are encouraged to explore this exciting role with Club L London.

Job Overview

  • Date Posted:
  • Expiration date: July 18, 2026
  • Location: Dubai
  • Job Title: Customer Care Representative
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